Primary responsibility for variety of support tasks essential to maintenance of therapeutic milieu.  Monitors and oversees patient compliance with program boundaries and rules. Assists in orientation to facility and program.  Provides emotional support and assistance to clients in crisis, under direction of the clinical team. Participates in transport and supervision of clients to and from activities.  Responsible for monitoring attendance at activities. Assists with client self-administration of medications. Participates in therapeutic activities as appropriate. Participates in performance improvement process as directed.


  1. Education – High School graduate (AA or BA/BS preferred)
  2. Experience – At least one year full time experience in the behavioral health/substance abuse field.
  3. Certifications – CPR
  4. Licenses – Current valid, Tennessee Driver’s License
  5. Special Requirements – Specialized training or knowledge in behavioral health and/or chemical dependency.
  6. Age/Gender Specifics – Ability to work with male and female, adult (18-over) substance abuse/dual diagnosed population.

Physical/Emotional Demands/Working Conditions:

Work is sedentary.  Must read, write, and speak English fluently.  Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) to support patient weight in case of emergency situation or patient disability requiring assistance in walking, standing, etc.  Must be able to see, stoop, sit, stand, bend and reach. Must be able to relate to and work with ill, disabled, emotionally upset, elderly, hostile people as needed. Must be able to communicate verbally and in writing with the medical, nursing, clinical and other staff.   Must be emotionally stable and exhibit ability to display coping skills to deal with multiple duties and priorities. Risk of exposure to infections and contagious/blood borne diseases. Exposed to varying and unpredictable situations (i.e., resident behavior). Subject to work schedule and shift change.  Scheduled for “on call” duty, as needed.

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